Does full refund negate returning the item?

Question

When I click on the print return label button (for a return), it only shows my full refund.

Am I to now Assume that I no longer have to return the product to the seller??? If that were the case, why wouldn't eBay just send a message stating that?.... please help

eastlaneave · Answer

@auntmabelsattic

If you got a full refund, you can no longer access the return shipping label.

It sometimes isn't clear to buyers or sellers.

If the seller wants their item back they need to send you another prepaid shipping label.

If they don't want their item back, you can donate or recycle it.