Does eBay offer the buyer Any protection?

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How do I deal with a seller that's selling defective merchandise? There seems to be no way of contacting eBay to get anything taken care of. I feel eBay should be protecting their buyers better than they are and making disputes easier.

neilj77

604 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

lady_madonna

Mentor2 years ago

*Volunteer Ebay Mentor*1039 View listings

@neilj77

Ebay has an excellent 30 day Money Back Guarantee that is easy to use.

Return Request: https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041#section1

Item Not Received: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042#section2