Given that the algorithm takes into account our message response time as sellers, I'm concerned that the Seller hub still shows unanswered messages when they really have been. Is there any way to fix this issue so that we're not negatively affected for not answering inquiries?

Does anyone's Seller Hub indicate Unanswered Messages when they've been answered? | Ask a Mentor

Does anyone's Seller Hub indicate Unanswered Messages when they've been answered? | Ask a Mentor | eBay Community