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Does anyone have a good contact for the Ebay Office of the President or and Ombudsman type role?
Dealing with the eBay "drones" is a waste of time when it comes to dealing with my concerns. Thanks.
5 comments
jonzey
OP1 year agoThanks all but not helpful.
I spent a the better part of 3 hours tonight being circled from agent to agent then specialist to specialist (btw, the font-line robots do a great job at deterring and frustrating, well trained lol!).
The many "live" agents couldnt even keep a combined ticket together and when I exasperatly asked for a "Service Request" # it was 'grudgingly' provided. When asked for "Office of the President" it took forever (turns out provided number (1-800-322-9266) is deadsville. Straight to busy signal. Not even a message with some sort of next step or we only pick up between 11-12 and 3-4, ha. Really Ebay? I have been member for 26 years spent hundreds of $$thouusands$$ that is why I asked for help here. Surely somebody must have a mgic hack!
eastlaneave
Mentor1 year ago@jonzey
✓ You can ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
✓ eBay Spring Seller Check In is Friday March 7th - it's a great way to chat with eBay sellers and staff.
~~~~~~~~~~~~~~~~~~~
Beyond that, there are no phone numbers floating around.
You could mail a letter if you want
eBay Headquarters
2025 Hamilton Avenue
San Jose, California 95125
USA
https://www.ebayinc.com/company/contact-us/
lady_madonna
Mentor1 year ago@jonzey
If you could explain exactly what you need help with, we could try to advise you.
lady_madonna
Mentor1 year ago@jonzey
We are not "drones" and we do not have the information you are requesting.
eastlaneave
Mentor1 year ago@jonzey
✓ You can ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
The mentors here can be very helpful.
✓ eBay Spring Seller Check In is Friday March 7th - it's a great way to chat with eBay sellers and staff.
-- >> How to Have eBay Call You --
If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.