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does anyone else need to talk to an agent regarding glitz in system &the computer doesn't understand
I needed assistance with live person as the computer "assistant" doesn't understand the problem and the telephone # used to be able to use no longer takes the calls ... the computer message assistant finally says that someone will call but for some this is the second (but different) situation no one called.. .. .. That day I finally gave up waiting. We should be able to have live contact -when a problem that the auto messages computer can't understand .... If we can't call direct not right... At the least....Anyone should be able to be reached back from ebay by phone if the computer generated doesn't understand .. It is very fustrating when have to repeat over and over in different ways.. and still problem not resolved
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid