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Do you also have bad experience with Ebay?
I mean, you pay for an item and you don't receive it. Tracking says delivered, but the address is incorrect and ebay customer service says it is delivered. Takes multiple rounds to make them realize their mistake.
You pay for an item, you received an incorrect one. The seller does not responds an you have to wait 7 days to make a negative feedback. Who are you protecting?
No real way to get in touch or leave feedback to ebay or it is so hidden you can't find it.
Let's just see Amazon, they mess it up time to time. Fixing problems takes about 10 minutes.
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eburtonlab
Mentor3 years agoI mean, you pay for an item and you don't receive it. Tracking says delivered, but the address is incorrect and ebay customer service says it is delivered. Takes multiple rounds to make them realize their mistake.
Good instructions for dealing with false tracking can be found here:
https://community.ebay.com/t5/Buying/Tracking-number-provided-shows-delivered-but-to-another-address...
You pay for an item, you received an incorrect one. The seller does not responds an you have to wait 7 days to make a negative feedback. Who are you protecting?
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
No real way to get in touch or leave feedback to ebay or it is so hidden you can't find it.
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/