Customer emailed that she is unhappy with purchase. She has only worn the bracelet a couple of times. Said magnetic clasp broke, jeweler can not fix it. Jeweler says it is not worth what she paid. The purchase was from Aug. of 2021. She wants a refund. I am unable to make contact with eBay for help so here I am asking you for recommendations on how to handle this customer. I emailed her back saying that I am sorry she feels this way. How...

Dissatisfied Customer from 3 years ago - wants refund | Ask a Mentor

Dissatisfied Customer from 3 years ago - wants refund | Ask a Mentor | eBay Community