DIsputing charge

Question

My complete case was stated in my email explanation yesterday.

Your Acknowledgement was received which stated that my complaint had to be submitted in the proper form but I cannot find that form to complete. I do not feel your demand for $300+/- is properly supported by the facts (that your improper action caused) and I want your itemized explanation AND the charge dismissed along with your threat to submit for Collection action.

comics-scifi-collectibles · Answer

@jihellia_0 This is volunteer help, not eBay customer service. We have no access to any emails or accounts.

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST