Locked
Discussions in this board are limited to the original poster and Community Mentors
Dispute
A buyer purchased a vintage It’s George pool cue case from me. He claims it’s not a George and wants a partial refund of $150. I told him that early cases did not have a logo but I would accept a return and refund all his money. He keeps pushing for me to give him a partial refund because he likes the case. I’m not willing to concede and give him a partial refund. I told him to file a case so I can refund him all his money and get my case back. He’s refusing and has threatened to leave negative feedback 2-3 times through our whole dialogue even though I have told him I would refund him the entire time.
1 comment
inceptions
Mentor2 years agoHi @roqsan
Feedback extortion is a policy violation.
You can report each of the threatening messages using the report option found inside the message in the Actions dropdown.
Also report here:
https://www.ebay.com/help/policies/feedback-policies/feedback-extortion-policy?id=4230&st=3&pos=1&query=Feedback%20extortion%20policy&intent=feedbck%20extortion&lucenceai=lucenceai&docId=HELP1225
If you respond at all, just politely refer him to your previous messages.