Locked
Discussions in this board are limited to the original poster and Community Mentors
Disinterested seller
I purchased a lipgloss from dessk0 and was charged. I asked for a refund for the gloss and received it. Now she shipped me something she meant to ship to someone else and charged me for that too. I did not request the new item and I did not order. She sent a message saying she accidentally switched orders around and sent us each the wrong items.
The problem is that now she refuses to respond at all. I cannot get her to refund the item or tell me where/how to send it back. I do not think I should have to pay for her mistake.
How can I get this resolved? She has 100% on her feedback and I don't think she wants to hear from either of us so we lower her feedback score. When will ebay help and how do I reach them to help?
I just want a credit for the money I did not authorize and the product I did not order.
