Locked
Discussions in this board are limited to the original poster and Community Mentors
Dishonest seller
Recently purchased 2 large litium solar batteries from { voltch-0520 } after insallation i realized one of the 2 battery went bad and it was just past the 30 return but it did have a 5 year warrany, so i thought! Seller would not respond to my request for warranty and ebay stepped in, ebay closed the case in the sellers favor , they said they could do nothing for the false advertsment of the warranty unless the seller first responds to my warranty request. Ebay is not there to protect the buyer as they state, they are there to protect the seller even if the listing is misleading! DO NOT BUY FROM THIS CHINESE SELLER {voltch-0520 }AS THEY WILL TAKE YOUR MONEY! EBAY FAILED ME AS A LONG TIME MENBER AND SHOWED NO REAL CONCERN FOR ME AS A SELLER!
eburtonlab
Mentor10 months agoIf you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases, though PayPal has limited "not as described" returns to thirty days. After your credit card protection expires, you have few options.