Dishonest seller

Question

Is there anyone that can help with a dishonest seller? The seller supplied faulty goods and refused to assist, after posting a negative review, the seller offered a refund once the review had been changed or removed. I changed the review on the seller to positive for offering to assist and guess what? No refund and ignoring messages. Crazy.Scammed

crlan14 · Answer

I have tried but I get a reply saying "case closed"

Your seller would like you to revise the feedback you left, Craig

Seller requests feedback revision

Hi Craig,

thisisthestuff has asked if you can revise the feedback that you left for NEW IN BOX GHD Duet Style Professional 2-in-1 Hot Air Styler FREE SHIPPING! (266638878115).

Reason: Other

Message from seller: Hello, International shipping creates these problems with delays which is why we prefer not to but ebay requires it. Our understanding was that was your complaint. If your unit was defective I ll be happy to issue a refund upon the removal of negative feedback. Once the feedback has been changed/removed your refund will be issued.

You'll be able to revise your feedback until Mon, Apr 01, 2024. Or if you don't want to, you can decline the seller's request to keep it the same.

Revise feedback

an-57470 · Answer

@crlan14 wrote:
Is there anyone that can help with a dishonest seller? The seller supplied faulty goods and refused to assist, after posting a negative review, the seller offered a refund once the review had been changed or removed. I changed the review on the seller to positive for offering to assist and guess what? No refund and ignoring messages. Crazy.Scammed

Have you opened a return/refund case under eBayâ€™s 30-day Money Back Guarantee (MBG)?