Digital product

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So, all the recommendations I had about selling a digital product was get it as an overnight shipping but its the first time I am doing it, I send the digital product via eBay messages, how I can put that I already delivered the digital product?

lunariamarket

1 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

eastlaneave

Mentor1 year ago

~Community Mentor~4603 View listings

@lunariamarket

There is no way to mark an item as delivered. You can mark as "Shipped"

Sellers not approved by eBay to list electronically delivered items need to list their items in the Everything Else > Information Products category in the classified ad format

https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy?id=4289

You can sell digitally delivered items via a "Classified Ad"

This link should take you to "How to sell with eBay Classified Ads"
https://www.ebay.com/help/selling/-/listing-tips/selling-classified-ads?id=4167

Create your listing on the "Advanced Listing Tool" (with the ï¸™ 3 dots in the upper right) then:
1) Select an appropriate Category (such as Everything Else > Information Products)
2) Click "Format" in the "Pricing" area
3) Select Classified Ad (Not Auction, not Buy It Now)

And this link should tell you about digitally delivered items:
https://www.ebay.com/help/policies/-/electronically-delivered-items-policy?id=4289

- The fee for a classified ad is $9.95/month whether your item sells or not, but there are no final value fees.

- When a buyer wants to purchase your item, you will be able to communicate your desired payment method and your delivery method.

- No shipping method is required for this sort of listing.
- You can email the item to your buyer.

- Digital books would generally be listed in Everything Else > Information Products
- Password items are prohibited on eBay see: https://www.ebay.com/help/policies/prohibited-restricted-items/mailing-lists-personal-information-policy?id=4297

comics-scifi-collectibles

Mentor1 year ago

1932 View listings

@lunariamarket I don't who told you that was the way to list digital items, that is not correct. You are only going to make about .56 cents after fees too IF eBay even pays out since you are a new seller with no tracking to prove delivery. All buyers payments go to a linked and verified checking account.

This type of item is not a good fit for eBay.

Sellers need to be eBay approved to list electronically delivered items outside of the Everything Else > Information Products category
Sellers not approved by eBay to list electronically delivered items need to list their items in the Everything Else > Information Products category in the classified ad format
Exceptions to this policy include electronically delivered:
- Tickets
- Domain names
- Digital trading cards
- Online gaming virtual items
- NFTs (Non-fungible tokens) may be sold only when they follow the below requirements:
  - Sellers must meet the selling requirements described in the Products with eligibility requirements policy
  - NFTs cannot contain content that is adult-only in nature, infringes on intellectual property, or doesn't follow eBay policies
  - The listing price cannot exceed $10,000 and may not use Auction format or Best Offer
  - They may be listed only on the eBay site where the seller is located
  - They must be listed in the correct NFT category and may not be listed in multiple categories
  - They may not be sold in combination with a physical item, and the returns policy must be No Returns Accepted
  - NFT minting services are not allowed

The only way to deliver to email per eBay policy is if you list as a Classified Listing which costs $9.95. There are not any other selling fees when your item sells. The listing fee is NOT refundable and paid even if the digital item doesn't sell.

Electronically delivered items such as digital items that you have the legal right to sell can only be listed in the classified section Everything else> information products.

Here's the policy: https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy?id=4289&st=

If you wish to create a classified listing you will need to switch to the Advanced Listing Tool that is located in Seller Hub.

Opt in to Seller Hub here: https://www.ebay.com/sh/ovw Start the listing here:

https://www.ebay.com/sl/prelist/suggest?sr=shstart

Select Classified from the drop down menu and then there will not be a shipping method required.

If you do not list this way the buyer can say they didn't receive digital item since you won't have tracking and you will have to issue a refund. You also will be violating eBay policy if you don't list digital items this way and eBay may ban your account.