Locked
Discussions in this board are limited to the original poster and Community Mentors
difficulty reaching a live agent to resolve issues
i did not receive an item that was purchased through ebay. The seller is not available, the website says it was delivered but to a diffent address and country. I paid 1500.00. How do i speak to the live agent to resolve this?
1 comment
disneyshopper
Mentor1 month agoTake the tracking number down to your local carrier's office and have them check their GPS for where the package was delivered. If it was NOT addressed to you and your address, have the clerk state that on their letterhead. They don't need to state the name/address attached to the tracking number, just that it was not addressed to YOU.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039
Explain that the seller is using fake tracking numbers
Include these phrases:
Seller uploaded tracking not associated with my transaction
Tracking details were not accurate
Seller use a false tracking number
Don't write a novel, it's initially being read by a computer, that's why I want you to use those 3 specific phrases in the message.