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Different Sipping Service
The Buyer wanted me to ship the chair with Fedex Home Delivery. The chair is too heavy for them it would have to go Fedex Freight. The buyer has decided to use UShip. Ebay wants me to use their Label. Suggestions?
5 comments
mr_lincoln
Mentor11 months agoHi @suef8060
The Buyer is asking for something NOT included on the original listing. You can cancel using that reason but should ask them first and explaining that you need to ship with the services offered on the original listing. If they send you a label then you are NOT the shipper of record on the transaction and I am not sure if the Uship tracking number would be accepted by eBay's tracking number system, which would put you at risk of losing your Seller protection.
Additionally, you cannot go back for more money if the item has already been paid for.
Some items like that may be better sold via the Local Pick up only setting.
suef8060
OP11 months agoHe wanted to ship with Fedex Ground / Home delivery. The chair is over their limit so it has to go with a different carrier. It is going all the way across the country. From Washington State to New York.
mr_lincoln
Mentor11 months ago@suef8060
If you made a mistake on the original listing then what makes the most sense is to ask the Buyer to message you and ask you to cancel. You can do that using the reason "Buyer requested" and avoid a strike on your account. You can then Relist it with Freight shipping option.
suef8060
OP11 months agoIt will be going with Packs & Ship, so do I still need an Ebay label?
comics-scifi-collectibles
Mentor11 months agoYou cannot buy a freight label on eBay.
I don't think that uship tracking will work for your proof of delivery.
The buyer choose Fed Ex ground because that's what you had as the shipping option.
The seller is responsible for an item arriving safely and on time. Also if the buyer says it's not as described eBay will require you to pay the expensive return shipping and refund the buyer 100% or refund without a return.
A no return policy doesn't mean no refunds.
I recommend you take @mr_lincoln 's advice and ask the buyer to cancel.
I would only sell it as Local pick-up. Let the buyer arrange the freight shipping. Just be sure to get the 6 digit code before you release the item to the shipping company. Then enter the code on the sold listing.
PS... nice chair!