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Different buyers names but going to same address in U.S. but actual buyer from China I keep canceling because it feels scetchy
Summary: hapamamarocks expressed concern about receiving multiple orders from different buyers but shipping to the same U.S. addresses, suspecting a scam linked to a buyer in China. mudshark61369 explained that this might be due to buyers using U.S. freight forwarding services to ship items to China, reassuring that producers are protected if they follow shipping protocols. comics-scifi-collectibles added that canceling too many orders could hurt the seller's account and offered advice on handling potential disputes. hapamamarocks thanked both for their insights.
Different buyers names but going to same address in U.S. but actual buyer from China I keep canceling because it feels scetchy. Multiple buyers from same address in New Castle, Delaware another in Oregon and I think west Fargo North Dakota. I keep canceling it feels like a scam because they all go back to a buyer in China. I don’t want get screwed. Most of or all of these buyers have only 1 purchase no real history or reviews. Please any advice will be appreciated. Anyone have experience with this problem?
comics-scifi-collectibles
Mentor2 weeks ago · Edited@hapamamarocks I just wanted to add to my fellow Mentor's excellent answer....
What reason are you using to cancel these orders? You can be hurting your account no matter the reason you used for the cancelation if the buyers complain.
Also once tracking shows delivery to the US location the sellers job is done.
Per the eBay MBG reshipping voids the eBay MBG. If a buyer does file a not as described claim once the item reaches their country just be sure to issue the return shipping label like you normally would. The buyer will not be able to use the return label as it is only good for the address the item was delivered to so the case will time out in your favor.
hapamamarocks
OP2 weeks agoThank you so much!
mudshark61369
Mentor2 weeks ago@hapamamarocks ,
Chances are the buyer or buyers are using U.S. based freight forwarding service(s) to ship items to them in China. As long as you ship the items to the address shown on the order you are covered against a false Item Not Received claim. You might even be protected from a false not as described dispute if it takes the item more than 30 days from the Delivered date in the U.S. to reach China. You could look up the addresses online to see if that is the case.
Cancelling too many orders could hurt your seller rating.
hapamamarocks
OP2 weeks agoI hadn’t thought of that, Thank you very much I appreciate your help