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Didn't receive my package and the seller is not responding to my messages so i want my full refund
Seller not responding to me I need full refund I don't get my package yet
1 comment
eburtonlab
Mentor2 years agoWhat does the tracking, if any, show?
You should be able to file an "item not received" case with eBay the day after the last estimated delivery date shown in your Purchase History for up to thirty days.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
The seller will have three business days to provide tracking that shows delivery or else refund you. If the seller does neither, at that point you should be able to ask eBay to step in and refund you. If you wait too long, eBay will close the case without a refund.
If there is tracking that shows delivery, or if you have any questions, post a follow-up here.