Did not recieve?
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I live in the US and recently sold a TCG Card to someone who lives outside of the country. My US tacking shows it was delivered and the international tracking shows delivered. Buyer is saying they never received the card. My only options in the seller central are Refund, Respond, Update.
I have all the communication with the buyer from images from it being packaged to tracking information to his confirmation that his local carrier shows delivered. I will not refund as all tracking shows delivered. I have responded many times to him and he is requesting his money back and I can not update any more tracking as its all through Ebay and they already have it..
Ebay says if we can not come to a resolution by the 28th they will step in but I want this take care of now since the funds are now on hold until resolution is complete.
I have left the buyer/item/ buyer location out intentionally. Kinda feel like this is a scam. When I accepted his offer he made the comment "you're the only one doing this".
Any advice?