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Did not receive item and it has not shipped yet
27-12742-04635 Order number has not been shipped after a week just looking for money back
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Locked
Discussions in this board are limited to the original poster and Community Mentors
27-12742-04635 Order number has not been shipped after a week just looking for money back
jacbarcollectibles
Mentor1 year agoYou do not know that the item has not been shipped. Sellers are not required to provide tracking information especially if they do not ship through the eBay shipping center. Check the last estimated delivery date shown on your purchase history and once that date passes by at least one full day (and not more than 30 days) you can open a case for an "Item not received".
lady_madonna
Mentor1 year ago@gratgrtra
What is the estimated date of delivery as shown in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 business days, you can ask Ebay to step in to help you.