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Did not receive Item
My Item was sent to the wrong Address. Seller will not acknowledge this issue. I asked eBay to step in and help. eBay said If issue isn't resolved and I still did not receive my Item by 2/22/2025 I can ask eBay to step in at that time. when looking at the details of the case there is no where for me to ask eBay to step in again even though it is now 2/22/2025 I even opened a case with the USPS and their investigation has reveled that the seller did in fact shipped my Package to the wrong address. I have messaged the seller with this information including the case# and the seller refuses to contact me or send me a refund. How do I get eBay to help me with getting a refund.
disneyshopper
Mentor1 year agoThe seller needs to send to the SHIP TO address attached to the payment. Go to your Purchase history, locate the transaction, and click on View Order Details. That is the address that the seller needs to use to ship your item. Is it correct? It is the buyer's responsibility to keep their SHIP TO address up-to-date. ebay will find in the seller's favor if that is the address the seller used to send your item. When you posted your message, it was not 2/22 yet.