Delivery/tracking information

Question

Why are there certain vendors who have items delivered by local stores, such as Walmart, and then post fake tracking numbers by UPS or FedEx with someone else's purchases as if it was delivered to us? Is this practice actually approved or encouraged by Ebay?

eastlaneave · Answer

@tonyd3520bz6

This is against eBay policy.

Listing an item on eBay and then purchasing the item from another retailer or marketplace that ships directly to your customer is NOT allowed on eBay.

-- Here is a help page where you can learn more: https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176
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You can leave feedback that says "Amazon delivery" or similar.

You can report the seller here
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022

Select:
1) Suspicious seller activity
2) Other

Explain in the box that the seller drop shipped the item from Amazon/Walmart against eBay Policy.

Explain in the box that the seller showed xx,xx USA as the item location but it was shipped from xx,xx in violation of item location policy

Explain in the box that the seller added a fake tracking number to the order that wasn't connected with the delivery.