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Delivery issue
Summary: mckethe0 is seeking help with marking an item as delivered on eBay. They had to deliver the item by hand due to high postal costs, and despite the buyer confirming receipt through feedback and a call to eBay, the status hasn't changed. They are looking for advice on how to resolve this issue.
Hi there any possibility someone could help me with a issue I’m having, I sold an item yesterday morning and on the listing simple delivery was selected and couldn’t be changed but as the item didn’t qualify for any postal service without costing a ridiculous amount (around £140 minimum) I delivered it by hand to the buyer from there they left feedback to confirm the item was with them and called eBay as well to confirm but nothing seems to have changed and was wondering if there is any way to mark it as delivered, any help is appreciated thanks for your time :)
lady_madonna
Mentor3 weeks agoThis is the Ebay U.S. site. Since you are located in the U.K., you will need to use the Ebay U.K. site to seek assistance. Sign out of the Ebay U.S. site, sign back in to the Ebay U.K. site:
https://www.ebay.co.uk/
Here's a direct link to support in the UK:
https://www.ebay.co.uk/help/home
The contact link is at the bottom of that page.
Ebay UK Member to Member support:
https://community.ebay.co.uk/t5/Member-To-Member-Support/bd-p/MemberToMemberSupport
Ebay UK Customer Service:
https://www.ebay.co.uk/help/call_us?type=ContactUs&topicId=4000