I sent out an item which was delivered to the address on file for the buyer and it states "delivered" per the postal service. I purchased a label from eBay which automatically generates the buyers address. However, the buyer is now saying they did not receive the item and sent me an updated address which now includes a suite number. Their original address on file with eBay did not include a suite address. Who's fault is that and how do I address this issue with eBay as far as a fair resolution?...

Delivery Confirmed but Buyer is stating did not receive | Ask a Mentor

Delivery Confirmed but Buyer is stating did not receive | Ask a Mentor | eBay Community