Delivery
I had a buyer receive their item and leave feedback but eBay is showing the item is still transit and not delivered. What do I do from here or do I just wait it out?
2 comments
I had a buyer receive their item and leave feedback but eBay is showing the item is still transit and not delivered. What do I do from here or do I just wait it out?
mam98031
Mentor2 weeks agoWhen did delivery happen? Ebay is NOT on real time updates for tracking. They update a few times a day, but it is not real time. So maybe tomorrow it will show delivered, there is often a lag time. If that doesn't happen, then as @jacbarcollectibles suggested, you may need to contact Ebay.
jacbarcollectibles
Mentor2 weeks agoCheck the shipping carriers website for their tracking information. If it shows the package as delivered you will need to contact eBay customer service and ask them to manually check the tracking on the shipping carriers site.
No matter what you will receive the payout after 30 days even if tracking does not show the item as delivered.