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Delivery
I purchased 3 lamps and only one arrived another was refunded after seller sending me a msg stating showed it arrived via USPS and a pic of someone else’s porch asking if I received it and before I could answer it quickly refunded & investigation on their side. I only received 1 and another purchase said it was delivered & they ship through Amazon which was untracked on ebay. Now I appeal their decision bc I only received one and they keep stating I had to upload wrong tracking # because it was shipped via Amazon. Today after I appealed their decision bc wrong tracking number they gave I looked up under Amazon and nothing pulls up. Is this reasonable? So not only did I not get the lamp now I’m out $43.31 also?
wooden_flower
Mentor1 year ago@t-gard2
You could try explaining it to customer service. If they understands why will refund your payment.
To speak to customer service, use the link on the right side of this page “have us call you†- https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you don't see 'have us call you', click chat. Then type contact an agent.
If they can't help, call your credit card issuer and open a dispute for an item not received. They should understand about the mis-delivery or non-delivery.