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Deleting and Adding Payment Accounts
I am trying to complete setting up a business account and am trying to delete a previous payment account and add a new one
When I try to delete the payment account the message says I have to add another one first.
When I try to add another payment account it only allows me to select the old account to link.
Vicious circle
thejohngalta-0
Posted Sep 13, 2026 at 6:26 PM · Edited Sep 13, 2026 at 6:26 PM·Last reply Sep 13, 2026 at 7:00 PM
2 comments
comics-scifi-collectibles
MentorSep 13, 2026 at 7:00 PM@thejohngalta-0 Here's how to change bank checking accounts and if you have any problems you can contact eBay customer service for help from #3
#1 First make sure your name and address on your eBay account match your new bank account exactly:
https://accountsettings.ebay.com/profile It must be a brick and mortar checking account, not virtual.
#2 Next try this: Go to your payments page and select Add Payment option.
https://ppcapp.ebay.com/myppc/wallet/list Then select add bank account and add the new account. Then if the old account is not automatically deleted you will need to delete it.
Here are screenshots of the steps:
www.shipscript.com/ebayhelp/managed_payments/account_mp_add_new_bank_path.png
#3 If you still can not change banks then here's how to contact an eBay customer service managed Payments Agent:
Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814
Then Type Verify Checking account. In the chat bot box on the lower right.
Then AGENT after the bot responds. You might have to repeat those steps.
krazzykats
MentorSep 13, 2026 at 6:30 PMSetting up and changing your payment method for fees and selling costs | eBay