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Defective purchase now passed the return window.
anyone have any advice for me?I received a game console and it’s defective. The seller is based in China. I had one game at the time to try on it. A flash cartridge with a library of games. Initially I thought there was something wrong with the cartridge. I sent the cartridge out to get tested, and by the time I got the results that the cartridge was fine, and it was the console that’s defective, it was passed the 30 day return window. This seller did not want to replace the console, even though the return window was off by 3 weeks because they initially sent my order to the wrong address and had to reship it. They offered to send me a part to fix it myself, they wanted me to try a different game, so I had to buy another game, which of course didn’t work. Then after i showed my frustration, They finally offered to replace it. I wait another month for the package, and when it comes, it’s just another game, and not the replacement for my defective purchase. The seller is now ghosting me and won’t respond to my messages. eBay and PayPal are not helping me with this either. What can I do? I’m out almost $400 now
disneyshopper
Mentor2 years agoIf you paid with a credit card, you can try a chargeback with the credit card company.