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Defective merchandise complaints
Bought a product that was defective. The seller will not resolve the issue . It had been 6 months ! They respond to my inquiries with promises they never fulfill and excuses . Since they are an out of the country company they seem to have no interest in resolving the issue. I’ve tried to get help from. E bay but they almost make it impossible to speak with a live customer service rep to get resolution. Twice I’ve finally gotten thru to someone from e bay who after reviewing the details of my purchase promised to contact the seller to help with a resolution but I’m both cases nothing was done and no one from e bay followed up with me.
Has anyone had a similar situation with a purchase and had results in getting it rectified ?
