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Defective item
I bought an item and after it arrived, it didn't seem to be working. I ended up buying another cord from a different source which proved that the first item was defective and does not charge the unit I bought it for. I have complained to the seller and ebay. I have an open case, but I am not getting any communication.
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inceptions
Mentor2 years agoIf you received an item that is not as described (in your case, because it's defective), you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.