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Defective Item
I purchased a power tool battery in September and it worked great. When i decided to use it a couple of days back, however, the battery is out of charge and doesn't charge anymore. I tried to contact the seller who has 10 10-year warranty and despite several messages ( over a week or more time), I have not gotten any response. Any suggestions are welcome.
3 comments
wooden_flower
Mentor2 years ago@rahrahzut
eBay does not enforce seller extended warranties - they can only help for 30 days after receipt.
I think you will have to buy a new battery.
rahrahzut
OP2 years agothank you for the clarification. I will end up buying another battery nevertheless. However, isn't it fraudulent to deceive customers by allowing sellers on your website who don't honor their warranties?
wooden_flower
Mentor2 years ago@rahrahzut
I agree that eBay should not allow sellers to claim an extended warranty. I suspect that they would find it impossible to police.