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Defected item
I purchased a product from eBay and the return policy has expired due to waiting on a mechanic To replace the item. When I did finally get the mechanic to work on my car? Due to money issues, the part was defected. It was locked and the mechanic said that the part it was different from the one I had in my car.Already. according to the seller's page and the part, it has a 5 year warranty. But when contacting the seller, they refused to give me a refund. They had asked for pictures of the part to make sure that the part was the same one that they had sent. So I send them pictures, we messaged back-and-forth, and at the end, they refused to refund me my money.
After multiple messages back-and-forth Their response was sorry we cannot give you a refund due to it being after 30 days, but the part itself has a 5 year warranty. Can someone please help me get my money back.
