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Dec 12, 2025 purchase
I will never purchase anything from ebay again.
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I will never purchase anything from ebay again.
mr_lincoln
Mentor8 months agoHi @spooie56
If the Negative Feedback is on the transaction you had issues with AND you are inside 30 days from receipt of the item you can force a return that the Seller will have to pay for and refund you once they receive the item back.
You are protected by the eBay Money Back Guarantee for 30 days from the date of receipt: eBay Money Back Guarantee policy
Go to the item in your Purchase history and file a RETURN using the reason "Does not match pictures or description". eBay will issue you a pre-paid return shipping label regardless of the Seller's return policy. You return the item and the Seller will have 2 days to refund you. Failing that you go back to the claim and ask eBay to step in and force the refund.
You can report a Seller here: Report an issue with a seller | eBay
lady_madonna
Mentor8 months agoOK, your choice.
If you need any advice regarding your purchase, we are willing to help/offer advice.
Just in case > https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
EDITED TO ADD: If this has to do with the item you left negative feedback for, are you aware that you could file a Return Request for a full refund due to "Doesn't match description"?