Locked
Discussions in this board are limited to the original poster and Community Mentors
Damaged Product
A printer purchased came poorly packaged. The printer is not usable. The seller says no returns or refunds. Do I have any recourse?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
A printer purchased came poorly packaged. The printer is not usable. The seller says no returns or refunds. Do I have any recourse?
inceptions
Mentor8 months agoHi @oasis140v2d
Yes, you have eBay buyer protection for this. Here's what to do...
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.