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Damaged product
I shipped out a PSA slab to a customer and the product got to the customer damaged. Would I talk to USPS about insurance on the product or who can I talk to about that.
1 comment
wooden_flower
Mentor1 year ago@ab-collects
Ask the buyer for photos of the item and the package. Refund the buyer. File your claim at https://www.usps.com/help/claims.htm
Ask the buyer to hold the item and the packaging for possible inspection at their PO.
After your claim is settled, if you want the item returned, you can buy a return label through pirateship.com and send it to the buyer as a jpeg in an eBay message.