Damaged merchandise
I ordered books that were supposed to be like new to Mint Condition and they are damaged and dirty the seller has not answered my message
2 comments
I ordered books that were supposed to be like new to Mint Condition and they are damaged and dirty the seller has not answered my message
evry1nositswindy
Mentor3 years agoGo to your purchase history, find the item, and click return. The reason is the item is not as described. The seller has 3 business days to either refund or make arrangements for them to be returned back to him. If you don't have a resolution, go back on the 4th day and ask eBay to step in. You will get a refund from the seller's funds.
rfmtm
Mentor3 years agoOpen a Return Request for an ITEM NOT AS DESCRIBED. Seller will pay for the return, if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.