Locked
Discussions in this board are limited to the original poster and Community Mentors
Damaged item purchased through eBay
I purchased an item through eBay. The seller shipped the item through United Parcel Service. The package arrived badly damaged and in non functioning condition. I contacted UPS numerous times regarding the matter. UPS refused to accept a damage claim from me on every occasion. They informed me that the seller set up his UPS account in such a way that only the seller can submit a damage claim. I contacted the seller and informed him of the situation. The seller informed me that he will not accept returns. The seller is also refusing to submit a damage claim with UPS. This is an expensive item and I would like to be compensated for the cost. Do I have any other recourse for resolving this issue?
