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Damaged item problem
I sold a used iPad to a buyer in Wisconsin. I shipped it in it’s original Apple box bubble wrapped in a shipping box. It was delivered on 8/12 at which time there was no mention of damage. It was then transported to Ecuador. Yesterday I received a damage report but the buyer no longer has any of the packaging or boxes. Because of those facts I’m denying a credit or return. I’m positive it left in perfect condition and it was sold as no returns.
Am I correct in my thinking?
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