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Damaged item
Hi! I sold an oven and the buyer received it broken. What should I do ? Can eBay pay compensation to the buyer?
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Discussions in this board are limited to the original poster and Community Mentors
Hi! I sold an oven and the buyer received it broken. What should I do ? Can eBay pay compensation to the buyer?
wooden_flower
Mentor2 years ago@cb_uk_k96rn3s6o5
You need to ask on the UK site - this is the US. But I think the answer will be the same - you are responsible for the item until delivery, so you have to refund the buyer. eBay doesn't cover it for you.