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Damaged item,
Greetings, I received my item broken, the item was not wrapped well enough to protect it and the box was not marked fragile. I received the box half way opened and my item was loose inside box with not enough protection. For what I paid for shipping I would have expected it better protected, especially a heavy detailed ceramic piece like this.
1 comment
wooden_flower
Mentor2 years agoGo to your purchase history - select return this item. Under reasons select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.