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damage package
My order I received was damage and all goods were missing, should I contact the USPS or the ebay seller?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
My order I received was damage and all goods were missing, should I contact the USPS or the ebay seller?
wooden_flower
Mentor3 years agoLet the seller know that you will open a not as described return. If the package was insured, it is up to the seller to file a claim. You can send him photos of the package so he can get started on the claim.
Go to your purchase history - select return this item. Under reason for return, select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.