customized baseball card

Question

Upon checking the tracking for a baseball card sent through eBay's Authenticity program, it appears as 'customized.' Despite this, it is being dispatched to me. However, I did not purchase a customized card. What options do I have for recourse?

comics-scifi-collectibles · Answer

@skulls_finds . Adding to my fellow Mentors answer.... if you receive the card and it's not the same as in the photo then you can file a not as described refund request within 3 days of the date of delivery. Trading cards only have a 3 day return window.

shipscript · Answer

Customized could mean it contains a relic (jersey swatch) or signature.

Also adding:

https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644

"Cards [with relics, patches, aftermarket signatures or autographs that were placed on the card in person] can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed"