Customer who purchased was local
I had a customer who was local to the area I lived. We arranged to meet so he could pick up the item I was selling. I refunded the shipping, but the sale is now hanging out in "waiting for delivery". I did not have the option of pick up locally on the sale when I set it up. Is there anything I can do to complete the sale?
Thanks in advanced for assistance.
1 comment
comics-scifi-collectibles
Mentor1 year ago@tutusatticlasvegas. All that you can do now is mark the item as shipped on the drop down menu next to the sold item.
Since you have no tracking number to prove delivery you will lose a not received refund request.
What you should have done is canceled the sale as problem with buyers address, relist as local pick up only. Then the buyer gets a code that you can enter into the eBay app for proof of delivery.
One other thing you can do to statisfy the tracking requirements is mail a small trinket in a box with tracking. If you do this let the buyer know that it's to fulfill eBay's tracking requirement.