Locked
Discussions in this board are limited to the original poster and Community Mentors
Customer trying to get a refund
Customer bought a "For parts or Repairs" item that was listed multiple times that it did not work. Customer worked on the item when recieved and now wants to return it for it not working. How do i go about this
2 comments
davenportdrb
OP1 year agoI now sent him a return label but he still left a negative review. He is saying that if i send him $20 he will remove the negative review. So what do i do now. I feel blackmailed.
glorybells
·1 year agoThere’s no way around this. If they open an item not as described case with ebay, you need to accept the return, issue a return label, and refund upon receiving the item back. If y ou don’t, and the buyer escalates the case to ebay, ebay will refund the buyer from your funds, they won’t refund your seller fees, and you’ll get a nasty defect against your seller account.