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Customer Support
Hi
Does anyone knows what has happened to seller support calling you when you contacted them. I just wanted to talk to someone but all i could do is sent out an email. What is that.
thanks for any help
6 comments
smileyscrubs
OP2 years agoi just saw the link that you have provided, thanks a bunch i am using this one now, seems to work, i am supposed to get a callback in 10 min....thanks
eburtonlab
Mentor2 years agoi am supposed to get a callback in 10 min....thanks
You are welcome -- good luck!
smileyscrubs
OP2 years agoThanks...can i ask, where did you get this link, i have never had an issue with getting a callback, but i have never seen this link. Can you share maybe where that is from.
thanks
eburtonlab
Mentor2 years agoThe link was shared on the community boards not long ago. Possibly the original link was from the UK site, but it works for the US site if one changes the UK suffix to dot com instead.
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
smileyscrubs
OP2 years agoThanks, but this is what i have always done, click help and contact, explain my issue, ask for an agent, but this time i only get a response basically only option is an email, so that is so odd, but at least i know seller support is still there. i am gonna try it again