LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconcustomer service phone number Need to contact seller that is not responding for a refund.bigrish_976View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment NewesteburtonlabMentor2 years ago5541View listingsThere is no need to contact anyone to start a return. If the item is damaged or "not as described", eBay's money back guarantee applies. Return the item for a refund. Start here: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404... If the seller does not cooperate at any point after starting a "not as described" case, after three business days you can ask eBay to step in and refund you.
eburtonlab
Mentor2 years agoThere is no need to contact anyone to start a return.
If the item is damaged or "not as described", eBay's money back guarantee applies. Return the item for a refund. Start here:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...
If the seller does not cooperate at any point after starting a "not as described" case, after three business days you can ask eBay to step in and refund you.