For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" then:
In the CHAT WINDOW
2) Type "I need help" 3) Click "Selling" (or your topic) 4) Type "Agent" in the chat window 5) You may need to click "Something Else" or "More Options" 6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
eburtonlab
Mentor2 years agoFor general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
eastlaneave
Mentor2 years agoYou can ask a question here, and we likely can advise you. There is no incoming phone number for Customer Service.
If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options"
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.