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Customer Service is horrible
How to talk with customer service. Everything is AI and they are hanging up mid sentence. This is crazy.
Does anyone have a number.
5 comments
frozninvt
OP1 week agoUnfortunately eBay has changed and I’m completely disappointed. In the spring I will be done.
comics-scifi-collectibles
Mentor1 week ago@frozninvt We can answer most buying and selling questions right here OR possibly give you a short cut path through the bot maze if you tell us what the problem is.
frozninvt
OP1 week agoSays my item is counterfeit and it is not
comics-scifi-collectibles
Mentor1 week ago@frozninvt I understand how frustrating this unfortunately you should not relist even if an agent says it's ok. This is because the agents can NOT reset the bots that have flagged your account. If the item is removed again then your account will be suspended.
You should sell the item elsewhere.
lady_madonna
Mentor1 week agoThere is no phone number for Ebay Customer Service because they are working in different locations.
Here's how to contact a general customer service agent:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F