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Customer Service
I have been a loyal supporter of eBay for over 20 years. After trying numerous times to contact the seller who never sent the item I paid for. And for the lack of help from eBay, the only option left is to rethink about continuing to use eBay!!!
1 comment
eburtonlab
Mentor2 years agoDid the seller provide tracking? If not, or the tracking does not show delivery, you should be able to file an "item not received" case with eBay within thirty days of the last estimated delivery date shown in your purchase history.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0
If the seller cannot provide tracking that shows delivery within three business days or refund you, ask eBay to step in and force a refund.