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Customer service
Is there a phone number to call for a live person in customer service? The AI chat is not going to work.
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Discussions in this board are limited to the original poster and Community Mentors
Is there a phone number to call for a live person in customer service? The AI chat is not going to work.
comics-scifi-collectibles
Mentor2 weeks ago@vrchiro I recommend asking your question here first. We can help with most buying and selling question and save you the frustrations of dealing the bots. We are experienced buyers and sellers that know eBay policies and procedures.
Or if you prefer>>
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
vrchiro
OP1 week agoThank you for your advice. I have an item listed that I received an offer for. I only got a notification that the offer was about to expire and when I went to the message it was too late to accept it. Is there anyway that I can contact the person that made the offer to let them know that I would accept it?
comics-scifi-collectibles
Mentor1 week ago · Edited@vrchiro Unless you can see the buyers USER ID in eBay messages on the offer there is no way to contact them.
If you DO see their USER ID then you can send them a message on their account. Look up the user ID here> https://isdntek.com/ebaytools/Forum_displayUserPages.htm
An agent is not going to be able to help you any with this issue.
lady_madonna
Mentor1 week agoNo. You cannot contact the person that made the offer.