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Customer service
I may never use ebay again. Nobody will contact me and im getting pretty mad. They shouldn't keep peoples money tied up with no explanation..i run a business and have to rxplain why im late with my work but i cant get any explanation from ebay or the seller. Just the run around like this is not important ..i have thousands of dollars tied up i may have to refund my customer out of my pocket and i get no help from anyone..this is very unprofessional and frankly i think they are letting sellers get away with theft by deception. Someone from ebay needs to contact my imidatally
1 comment
inceptions
Mentor7 months agoHi @bryes_83
This is a member-to-member board. No one from eBay is here, but there is no need to contact them for this. There is a link that explains eBay's Money Back Guarantee on the item listing.
If you haven't received your item, here's what to do...
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.